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Aurela pieces are crafted using high-quality materials such as stainless steel, brass, and premium alloys, finished with gold or silver plating. Each product is designed for durability, shine, and everyday wear.
Our jewellery is made to be long-lasting and tarnish-resistant. However, like all plated jewellery, proper care (avoiding water, perfumes, and harsh chemicals) will significantly extend its life.
No. While some pieces may handle minimal exposure, we strongly recommend removing jewellery before showering, swimming, or exercising to maintain its finish.
Most Aurela pieces are skin-friendly and suitable for everyday wear. However, if you have highly sensitive skin, we recommend checking product details or testing on a small area first.
Yes, we offer Cash on Delivery on eligible orders. Availability may depend on your location.
Orders are typically processed within 1–2 business days.
Delivery usually takes:
• 3–5 days for metro cities
• 5–7 days for other locations
Yes, we offer free shipping on orders above ₹9999. Standard shipping charges apply below this amount.
Yes. Once your order is shipped, you will receive a tracking link via SMS or email to monitor your delivery in real time.
We offer easy returns or exchanges within 7 days of delivery, provided:
• The item is unused and in original packaging
• You have proof of purchase
Customised or sale items may not be eligible.
If you receive a defective or incorrect product, contact us within 48 hours of delivery with photos/videos. We will resolve it quickly with a replacement or refund.
Yes. Refunds are processed once the returned item passes quality inspection. The amount will be credited to your original payment method within 5–7 business days.
Orders can only be cancelled before they are shipped. Once dispatched, cancellations are not possible.
To keep your jewellery looking new:
• Store in a dry, airtight container
• Avoid contact with water, perfumes, and lotions
• Wipe gently after use
Yes, select items come in premium packaging, perfect for gifting. You can also request gift-ready packaging at checkout.
You can reach us via:
• Email: support@aurela.com
• Instagram: @aurela.jewellers
• Contact form on our website
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Enter the code below at checkout to get 20% off your first order